TERMS & CONDITIONS
AONE HOSPITAL CONSULTANCY
Welcome to AONE Hospital Consultancy. By accessing our website or booking any healthcare consultancy service, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
1. Nature of Services
Our platform provides professional healthcare consultancy, medical second opinions, treatment guidance, medical tourism assistance, hospital planning support, specialist consultations, and related advisory services.
Our services are intended for informational and consultancy purposes only and do not replace emergency medical treatment or direct clinical care.
2. Eligibility
Users must be at least 18 years of age to book consultancy services. Parents or legal guardians may book consultations on behalf of minors or dependent family members.
3. Appointment & Booking Policy
Appointments are confirmed only after successful payment, where applicable.
Clients are responsible for providing accurate personal details, medical history, reports, and relevant information required for consultation.
AONE Hospital Consultancy reserves the right to reschedule or modify appointments due to unforeseen circumstances or specialist availability.
4. Scope of Consultation
Our consultants may provide:
Medical guidance and expert opinions
Treatment recommendations
Review of medical reports and diagnostic findings
Guidance for advanced treatment options
Medical tourism assistance and healthcare planning
Our consultants cannot guarantee treatment outcomes or provide emergency medical intervention through online consultations.
5. Emergency Medical Situations
Our online consultancy services must not be used for medical emergencies.
If you experience severe symptoms such as chest pain, breathing difficulty, heavy bleeding, unconsciousness, stroke symptoms, seizures, or any life-threatening condition, immediately visit the nearest hospital or contact emergency medical services.
6. Fees, Payments & Refund Policy
Consultation fees displayed on the website are applicable at the time of booking.
Payments are processed securely through trusted payment gateways.
Refunds may be considered only if:
The consultation is cancelled by AONE Hospital Consultancy.
The assigned consultant is unavailable and rescheduling is not accepted by the client.
No refunds will generally be provided once consultation services have been delivered.
7. User Responsibilities
By using our services, you agree to:
Provide truthful and complete medical information.
Upload genuine reports and documents.
Use the platform only for lawful purposes.
Follow professional medical advice responsibly.
We are not responsible for incorrect recommendations resulting from false or incomplete information provided by users.
8. Privacy & Confidentiality
All personal information, medical records, and documents shared with us are handled confidentially in accordance with our Privacy Policy.
Your information may be securely stored for consultation, documentation, legal compliance, and service improvement purposes.
9. Limitation of Liability
Healthcare consultancy and medical opinions are based entirely on the information, reports, and history provided by the client.
AONE Hospital Consultancy shall not be liable for any outcomes resulting from inaccurate information, failure to follow medical advice, treatment decisions made independently, or medical emergencies occurring outside the consultation process.
10. Intellectual Property
All website content including text, graphics, images, logos, service descriptions, and other materials are the intellectual property of AONE Hospital Consultancy and may not be copied, reproduced, or distributed without written permission.
11. Changes to Services
We reserve the right to update, modify, suspend, or discontinue any service, pricing, or website content at any time without prior notice.
12. Communication Consent
By submitting your information, you consent to receive communication from AONE Hospital Consultancy through phone calls, WhatsApp, email, or SMS regarding appointments, consultation updates, reports, reminders, and other service-related notifications.
13. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in Rewari, Haryana.
14. Contact Us
AONE Hospital Consultancy
📍 Plot No. 252, Behind Shree Ram Palace,
Durga Colony, Gokalgarh,
Rewari, Haryana – 123401, India
📞 +91 9358918046
📧 info@aonehospitalconsultancy.com